Yes. We have traceable quality record for the product shipped from us, and if
any faulty is found, we commit to send replacement at our cost, or other
more suitable solution depending on discussion with our customer.
Mostly within two days, but depending a lot on the project you inquire. To give a
meaningful quotation, we generally need to check firstly the drawings you
provide to make sure it is within our manufacturing capability. To offer our best solution, we will clear up with you if there is any question.
We have no certain MAQ. We are happy to produce prototype as a trial,
however, if the business ends in small quantity like one or two small pieces for
hobby, then it is more likely a business for the metal shop as close as possible
to the buyer. Sometimes the international transport would take much longer than
production, and the transportation cost might be much more expensive than the
value of the goods. On the other hand, large volume, and/or long term business
is more likely to bring benefit for both parties, and therefore worth for both
to put effort on.